Cancellation and Refund Policy

Cancellation and Refund Policy for Ranggat:

Thank you for shopping with Ranggat. We take great pride in offering high-quality art and decor items, and your satisfaction is important to us. Please review our Return and Refund Policy carefully before making a purchase.

Return:
We accept returns only in the following circumstances:
– If the product is damaged or broken during transit.
– If you have received the incorrect item.

To initiate a return, please contact our Customer Support team within 7 to 10 days of receiving your order. You can reach out to us at ranggatanartfromsoul@gmail.com. When initiating a return, please provide clear photographs or a video of the damaged or incorrect product to expedite the process.

Refund:
Refunds will be processed as follows:
– If your return request is approved, you will receive a full refund for the purchase price of the item, including any applicable taxes.
– Refunds will be processed within 7 to 10 days after we receive and inspect the returned product.

Exchange:
We offer exchanges only under the following circumstances:
– If the product is damaged or defective upon arrival.

To request an exchange, please contact our Customer Support team within 7 to 10 days of receiving your order. We will guide you through the exchange process, and a replacement will be shipped to you as soon as possible.

Cancellation:
Please note that our products are handmade with great care and attention to detail. Due to the nature of our craftsmanship, we regret that cancellations are not possible once an order has been placed. We appreciate your understanding in this matter.

How to Initiate a Return, Exchange, or Refund:
To initiate a return, exchange, or refund, please contact our Customer Support team at ranggatanartfromsoul@gmail.com.

Refund Processing Time:
Refunds will be processed within 7 to 10 days after we receive and inspect the returned product.

If you have any questions or concerns about our Return and Refund Policy, please don’t hesitate to contact our Customer Support team. We are here to assist you and ensure your shopping experience with us is enjoyable.

Thank you for choosing Ranggat for your art and decor needs.